OUR AFTER SALES SERVICE – THE HUMAN MAKES THE DIFFERENCE

The idea behind Briganto is to take our customers to the highest level of productivity with a dedicated after-sales service

WE NOT ONLY KEEP AN EYE ON YOUR MACHINE, BUT ALSO ON YOUR WORK PROCESSES!

Just-in-time work requires prompt and functional solutions. It doesn’t matter if its technology, cumbersome work processes, machine issues, urgent repairs, or if it is just not working right!
Optimum know-how of cutting and work processes allows our service technician to turn on the proper screw, and not just on the machine. Many years of in-depth and specific knowledge, as well as a thorough understanding of the industry, allows our technicians to detect the potential for improvements in areas such as improper saw cutting parameters or time-consuming operator work habits.

FOR AFTER-SALES AND CONSULTING SERVICES, A PERSONAL CONTACT IS INDISPENSABLE

Robotic devices, automation technology, and digitalizing the work processes lead us into a new age. With the challenges of automation, having a personal contact is paramount to our success. Anonymous call centers with continually changing staff are not the solution in our Industry. Therefore, it is good to know that behind Briganto, there are real experts who practice the
closeness to the customer on a daily base.

OUR COMPREHENSIVE AFTER-SALES-SERVICE INCREASES YOUR PRODUCTIVITY, AND REDUCES STAFF, MACHINE, TOOLING, AND REPAIR COSTS!

OUR SERVICE COMMITMENT TO YOU

  • Personal and direct contact person – no call center or ticket hotlines
  • Your personal contact has highly specialized knowledge
  • Fast reaction time
  • Punctuality
  • Wear and spare parts are in stock
  • Technical Online and telephone support
  • After-Sales Service Contracts with fair terms